Frequently Asked Questions

Q: What is red light therapy?

A: Red light therapy is a form of photobiomodulation (PBM). It uses red and near-infrared (NIR) light to support the body's natural repair, recovery, and regulation processes without heat or tissue damage.

Q: What does "photobiomodulation" mean?

A: It means light that modulates biology. Certain wavelengths can trigger cellular signaling that influences energy production and how tissue responds to stress.

Q: What wavelengths do you use?

A: AriHelder uses red and near-infrared light in ranges commonly studied in PBM research. (Exact specs are listed on each product page.)

Q: What does it feel like?

A: Usually very gentle. Most people feel mild warmth from the device housing or skin surface, but the light itself is not meant to feel intense.

Q: What are the most common reasons people use it?

A: Comfort and recovery routines (muscles, joints), skin routines, and general wellness support. People often describe it as a steady "support habit" rather than a one-time fix.

Q: How fast will I notice results?

A: Some people notice a "fresh" or "looser" feeling quickly, but most benefits are gradual and cumulative. Think in weeks of consistency, not one session.

Q: How often should I use it?

A: Most routines work best with consistency. Many users do short sessions several times per week, or daily for specific goals. More is not always better.

Q: Does dose matter?

A: Yes. PBM is dose sensitive. Too little may do nothing, and too much can reduce benefits. That's why we focus on repeatable positioning and clear session times.

Q: How long should a session be?

A: It depends on the device and the area you're targeting. Use the quick start guide as your baseline, then adjust slowly based on comfort and consistency.

Q: How close should the light be to my body?

A: Closer is usually stronger, farther is usually gentler and covers more area. We recommend starting with the distance in our quick start guide and staying consistent.

Q: Can I use it on the face?

A: Yes, but be sensible. Start with shorter sessions and appropriate distance. Keep it comfortable. If you are sensitive, reduce intensity or time.

Q: Do I need eye protection?

A: For face use, avoid staring into the LEDs. Many people close their eyes or use eye protection if using bright visible red light near the eyes. If you're unsure, use eye protection.

Q: Is near-infrared light invisible?

A: Yes. NIR can't be seen, but it's still delivering energy. Don't assume "I can't see it" means it's not working.

Q: Can I use it every day?

A: Many people do, but you should build up gradually. If an area feels irritated or overstimulated, reduce frequency or session time.

Q: Is red light therapy safe?

A: When used as directed, PBM is widely considered low risk. The main issues are overdoing the dose, using it too close for too long, or using it irresponsibly near the eyes.

Q: Who should be cautious or ask a clinician first?

A: If you are pregnant, have active cancer or a history of light-sensitive cancer treatment, have epilepsy triggered by light, have serious eye disease, or use photosensitizing medication, speak with a clinician first.

Q: Can it replace medical treatment?

A: No. AriHelder is for wellness support and routines. If you have symptoms you're worried about, get medical advice and treat PBM as an adjunct, not a replacement.

Q: Can I use it during smoky season in Chiang Mai?

A: You can use PBM as a general support tool, but the first line is always exposure reduction: masks, HEPA filtration, and clean-air practices. Light belongs in the "support recovery" layer.

Q: What's the difference between a panel and a targeted device?

A: Panels cover larger areas but can be less practical for targeted routines. Targeted devices help you consistently hit a specific area with repeatable distance and time.

Q: Does heat matter for results?

A: PBM effects are not "heat therapy." Some warmth is normal, but the mechanism is photochemical and signaling based, not thermal.

Q: Can I combine red light with other routines?

A: Yes. Many people pair it with stretching, massage, gentle movement, sauna/cold, or skincare routines. Keep it simple and consistent.

Q: Why does AriHelder emphasize "routine" so much?

A: Because PBM tends to work best when it's repeatable. Same distance, same area, same session time, done consistently.

Q: Is this the same as the White Lamp Arjen sold in Chiang Mai before?

A: Yes and no. The spirit is the same: a practical local light tool that people can actually use. But AriHelder is a new generation product with red and near-infrared wavelengths, more power, and a lot of engineering work to make it reliable, safe, and affordable. We worked tirelessly to create a product that everyone can buy.

Q: Where can I try AriHelder in person?

A: At our Chiang Mai Factory Outlet showroom. You can test the device and feel the difference yourself before you buy.